As
rescuers spend a sixth day searching for the missing, smoke
still rises above the New York City skyline.
(p6922).

Red
Cross mental health volunteers hand out flyers assisting New
York employees who were returning to work for the first time
since the attack.
(p6925).

The
Red Cross is working nonstop to provide food and other relief
to rescue workers and police.
(p5487)

Homemade posters are plastered everywhere by family members
desperate for news of their loved ones.
(p6924).
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American Red Cross addresses emotional
toll of tragedy
17 September 2001
As the trading bell of
the New York stock exchange rang out today for the first time since
last Tuesday's attacks on New York city and Washington DC, for many
it signalled another step on the road to the nation's recovery. Like
the pealing bells during memorial services over the last days, it
was another example of a country and its people moving forward.
The American Red Cross is playing a key role in assisting in the nation's
healing as grief counselling becomes an increasingly critical component
in the ongoing relief efforts. The organisation is developing a model
to organise and provide expert counselling across the nation and is
working with partners to increase their capacity to reach as many
people as possible.
"This terrible tragedy has touched all of us in a permanent way,"
Dr. Bernadine Healy, president of the American Red Cross said. "Unfair
and inexplicable, it has created an extraordinary imprint on the mind,
the body and the spirit of a family, a community and a nation."
Psychological support will be a vital focus in the weeks ahead. That
is why licensed mental health professionals trained by the American
Red Cross are offering disaster mental health services to families
struggling to come to terms with what happened to their loved ones
before the hijackers completed their deadly mission. They are based
across the country in government family assistance centres in New
York, Boston and Washington; in subways, train stations and feeding
centres in New York city; and in Los Angeles, San Francisco and Dallas
airports.
The majority of mental health volunteers are working close to the
disaster site in New York city. Ninety from Boston recently joined
over 300 fellow volunteers in New York city. "When New York gave
us a call for disaster mental health volunteers, we were ready"
said Mary Thang, associate director of public relations at the Red
Cross chapter in Boston.
Dr. Healy visited the "Compassion Center in Midtown," in
New York city last week, where family members file missing person
reports. There, she met a mother whose 22-year-old daughter was among
those missing beneath the twisted and torn rubble of the World Trade
Center.
"I told her that I had a 22-year-old daughter and that's when
she started crying," Dr. Healy said wiping tears from her face.
Later, Dr. Healy met New York Mayor Rudolf Guiliani and Governor George
Pataki to discuss the relief effort and what additional needs should
be addressed. The Mayor and the Governor were extremely supportive
of the efforts of the American Red Cross in providing assistance in
the city. As a result, additional facilities to provide greater comfort
for grieving families are being arranged.
In addition to setting up counselling centres, the Red Cross has also
made disaster counselling materials available on-line. Information
includes the types of emotional and physical reactions that survivors
experience following a disaster with a particular emphasis on the
psychological impact on children.
Psychological support is an integral component of Red Cross Red Crescent
disaster relief programmes across the world. Locally trained volunteers
listen, inform and refer those that help beneficiaries meet their
basic needs. Though critical to recovery as health and food, psychological
services however take much longer to implement and the impact is less
visible, requiring a long-term commitment.
Related links
American Red Cross web site
- for up-to-date information about all American Red Cross activities,
how to make a cash donations or donate blood.
Other Federation stories, reports
and links
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