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Listening to people makes the difference in Sri Lanka
20 October 2006
By Rukshan Ratnam and Stacey Winston in Kalutara, Sri Lanka
Jude Perera walks around his soon to be completed house in the southern Sri Lankan district of Kalutara. He talks with the head Red Cross construction worker about the final touches needed to the outside walls. He turns on the tap in the newly installed kitchen sink to check if the water supply has been connected and painstakingly measures the yard to one side of the building.

This particular house at the edge of the new settlement was allocated to Jude for a specific reason; to give him a big enough yard to erect a chicken coop which will be the start of his new poultry farm. To meet his specific needs.

“My main business is selling Sri Lankan sweetmeats at the local bus terminal. Rearing and selling chickens will give me an extra income. This is what I did before the tsunami washed away almost all of my chickens,” he explains.

At the bottom of the hill and at the other end of the settlement, a carpenter David Fernando is inspecting the house allocated to him. Fernando has been allocated this particular house as it is adjoining a main road, which will help him to transport timber and other material to a small workshop he hopes to set up on the land next to his house.

Jude and David’s experiences illustrate the importance of involving tsunami survivors in their own recovery – in the need to listen to people about what they need.

According to Spanish Red Cross construction delegate Jose Ignacio Millan, listening and communicating with beneficiaries when planning post-tsunami housing in Sri Lanka is helping the Red Cross to make a significant impact on the lives of affected families.

“For these individuals, their families and the entire community, these little details in our planning count for a lot,” he says. “The aim is to build homes while also helping people get their former livelihoods back on track.”

From the outset of the project the Spanish Red Cross has consulted with the community. Community based committees comprising beneficiary representatives were established and a Spanish Red Cross community liaison was appointed. Consultations and discussions are held regularly with the committees on various issues, including allocation of homes, community infrastructure within the site, and inspection visits by beneficiaries themselves.

The Red Cross works with the committees to also organize community service projects known as “shramadhana campaigns”, when beneficiaries help contractors build drainage systems or help with other small scale construction activity.

“The entire process is structured to engage beneficiaries in the construction process as a community so that they drive the recovery effort and are happy with the result,” explains Amila Suriyaratne, the Red Cross project officer in charge of the project site.

Mr. Upashantha Perera, the head of one community committee sums it up well when he says, “This has been a new experience for all of us and we can be proud that we have been involved in planning and building our homes as well as our community.”

ude Perera explains the dimensions of his new chicken coop. The Spanish Red Cross have consulted with beneficiaries throughout the project, ensuring that their feedback is taken into account at all stages, and that specific needs of community members are met. (p14812)
Jude Perera explains the dimensions of his new chicken coop. The Spanish Red Cross have consulted with beneficiaries throughout the project, ensuring that their feedback is taken into account at all stages, and that specific needs of community members are met. (p14812)
RELATED LINKS
Activities in Sri Lanka
More on the tsunami operation
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Houses nearing completion at the site of Lagoswatte, where the Spanish Red Cross has built new houses for 70 families in Kalutara. From the outset of the project the Spanish Red Cross has consulted with the community. Consultations and discussions are held regularly on various issues, including allocation of homes, community infrastructure within the site, and inspection visits by beneficiaries themselves. (p14813)
Houses nearing completion at the site of Lagoswatte, where the Spanish Red Cross has built new houses for 70 families in Kalutara. From the outset of the project the Spanish Red Cross has consulted with the community. Consultations and discussions are held regularly on various issues, including allocation of homes, community infrastructure within the site, and inspection visits by beneficiaries themselves. (p14813)
Marta Alejano Monge, Spanish Red Cross delegate talking about the donors to the Lagoswatte housing project in Kalutara. This Spanish Red Cross housing project in Kalutara was made possible by the generosity of Spanish citizens who donated money to the Red Cross by sending text messages, with Spanish mobile phone companies agreeing to donate one euro per message. More than five million text messages and more than five million euros later, the Spanish Red Cross continues the recovery effort with this tsunami affected community by using traditional face to face communications in building new homes for 70 families. (p14811)
Marta Alejano Monge, Spanish Red Cross delegate talking about the donors to the Lagoswatte housing project in Kalutara. This Spanish Red Cross housing project in Kalutara was made possible by the generosity of Spanish citizens who donated money to the Red Cross by sending text messages, with Spanish mobile phone companies agreeing to donate one euro per message. More than five million text messages and more than five million euros later, the Spanish Red Cross continues the recovery effort with this tsunami affected community by using traditional face to face communications in building new homes for 70 families. (p14811)