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e-preparedness - ICTs and disaster preparedness: is there a role for the private sector?
Presentation by Christopher Lamb, Special Adviser, International Representation, at the International Forum of the Global Knowledge Partnership on advancing ICT solutions for development through cross-sector partnerships, in Cairo

5 May 2005
The Earthquake and Tsunami disaster which struck off the coast of Indonesia on 26 December 2004 led to the loss of over a quarter of a million lives and devastation in no fewer than 12 countries in South East Asia, South Asia and East Africa.

This is well-known, but what is less well-known is the contribution of e-preparedness and the extent to which modern information and communication technology was deployed around this event.

There has been a great deal of publicity about the need for sophisticated early-warning systems for natural disasters, especially those created by tsunamis, but much less attention to the need to link those sophisticated systems to the communities which bear the brunt of the disasters.

Even less attention has been given to the way ICTs can and must be included into disaster preparedness and response at the community level if the impact of disasters on communities is to be mitigated.

The International Federation of Red Cross and Red Crescent Societies is deeply involved in promoting awareness of the critical need to extend top-level sophistication to the communities.

Our work, which is essentially at the community level through the National Red Cross and Red Crescent Societies concerned, is based around the need to provide support, assistance, protection and care to the most vulnerable in those communities.

This is, for us, the essence of the concept of e-preparedness. The nature of the Red Cross Red Crescent mandate needs to be understood clearly so it can be related to the work of governments at all levels and civil society at all levels.

National Red Cross and Red Crescent Societies are defined by international law as the auxiliaries to the public authorities in the humanitarian field. As such, they have a special relationship with their governments. In disaster situations, it is noteworthy that governments have agreed, through resolutions adopted with their support at International Conferences, that National Societies should participate in national disaster planning committees.

The auxiliary role is set in such a way as to protect the independence of each National Society and its ability to work within the Fundamental Principles of the Red Cross and Red Crescent. As such, National Societies are often perceived as similar to non-governmental organisations, and indeed much of their work is very similar to that of NGOs. But, in international terms at least, they are not NGOs but form a bridge between government and civil societies in their countries.

The IFRC is a similar institution. It is an international organisation in the eyes of the United Nations system and has all the rights and responsibilities of such an organisation when working with the UN. It is, for example, integrated into the UN's Inter-Agency Standing Committee where it supplies the co-chair of the Task Force on Natural Disasters.

But it has a similar relationship with the international non-governmental movement, and is also integrated into the councils and committees which are managed by the NGO community.

This is important to consideration of the role we can and indeed must play in bringing together those whose partnership is essential if the world of the future is to make effective use of information and communications technology to combat the threat of disasters.

Our role is one we judge within the aspiration all communities and organisations share for development. Many of these aspirations are found within the fabric of the United Nations Millennium Development Goals, aspirations which for us in the Red Cross Red Crescent stand alongside our own strategies for the protection of the most vulnerable.

Within this framework, we have given the highest priority to forming partnerships aimed at providing that protection for the most vulnerable. The ambition to form meaningful partnerships for development is central to Millennium Development Goal 8, but their purpose is not just the formation of a partnership, it is to form partnerships which actively contribute to our goals.

We also seek, through our advocacy at the UN and all other levels, to build an appreciation in our partners of what we must do together to serve joint humanitarian goals.

One such partnership, which we have pleasure in highlighting at this conference in Cairo, is one signed two weeks ago in Geneva between our Secretary-General and the CEO for Europe, Africa and the Middle East of Microsoft.

It is a partnership set with a long term view. Microsoft and the IFRC have recognised that they need to work together to build the expertise necessary to run efficient IT systems which will work to the benefit of communities.

The expertise is being developed by the IFRC and National Societies, but the involvement of this private sector action will facilitate a much more comprehensive approach involving technical support, staff and volunteer user training. It will also extend to lifecycle issues where hardware and software become obsolete.

We see this development of strong human resources alongside hardware and software as essential. It is through this form of e-preparedness that we will be better able to provide and strengthen the very sophisticated technology which now swings into place to support intense disaster relief operations.

An example of this technology is the Humanitarian Logistics System (HLS) which the IFRC has developed. Without introducing too many statistics into this presentation, it might help to show that such a system must be available for use whenever disaster strikes. For the tsunami disaster, we suddenly had logistics needs which were met through

- 298 cargo flights
- 53 vessels
- 111 trucks
- 17 warehouses
- 5 planes, 4 helicopters, 2 landing craft and 6 other boats
- 3 logistics Emergency Response Units and 25 expatriate staff.

All this has to be done in close conjunction with the National Society of the affected country or, as in this case, with the National Societies of several countries affected at the same time by the same disaster. This means, because of the very nature of our Movement and because of our mandate priority for the most vulnerable, that it also has to be done on the spot and in a way responsive to the needs of the community itself.

For us, "affected country" does not mean the capital. It means the people whose lives and livelihoods have been taken by the cruelty of nature.

It means all the people, without any discrimination of any kind. This also means using all available human resources to prepare for and respond to disasters and to take part in recovery afterwards.

It means making the best use of all partnerships which can support that effort, and bringing to the partnerships the best talent that communities can provide.

One of the special characteristics of the ICT age in which we now live is that youth have so readily accepted the challenges it poses. The IFRC places a high premium on youth involvement in the utilisation of the benefits of information and communications technology, and our Youth sectors in National Societies are playing a lively part in the introduction of the technology to the benefit of the communities in which they live.

Soon after the Tsunami a number of Red Cross Youth in Europe started several activities in schools to sensitize children and young people about natural disaster, as well as to inform their members, through sms and e-mail, about the importance of national and international coordination.

Another interesting example is Sierra Leone. Once the youth in Sierra Leone Red Cross realized the amount of information available on the world wide web, and their education gap caused by the school years lost because of the civil war, they took the initiative. They immediately explored opportunities to equip their offices with computers and internet connection.

This in turn gave them a new capacity to communicate and enhance the ability of their management system to coordinate their work for and with the vulnerable people. Through a partnership established with the assistance of the ÎFRC Secretariat, the National Red Cross structure in that very difficult environment was revitalized.

Another National Red Cross Society that has taken initiative to decrease the technical divide is Armenia Red Cross. The youth have set up a internet café in Yerevan, enabling Red Cross Youth to build their skills, access information and share knowledge to the benefit of their own development and that of their communities.

This has proved to be a very effective way of ensuring that the different parts of the Red Cross Society are well-linked, and that they are able to benefit as communities from their ability to play an effective part in the development of their communities and the nation around them.

None of this will be new to others taking part in this Forum in Cairo, but what we are all doing in our own way in our own organisations is not yet as well-connected as it should be. Very many organisations now have the willing service of volunteers at their disposal, all motivated by ideals very similar to those which guide the Red Cross and Red Crescent.

It is our hope that conferences like this one will help bring together the mobilisation opportunities which our different organisations present.

This is part of the plan which we have developed with Microsoft for much wider application.

Disaster preparedness is as pervasively affected by IT as any other part of life. Effective disaster preparedness depends on the fastest possible communications systems and methods, and this in turn depends on efficient training, good systems for sharing best practice and, very importantly, the ability to modify systems developed centrally to respond to changed needs in special circumstances or areas.


This field of activity is far too vast to encompass in one presentation. We are, however, engaged in other parallel work to prepare for the very important close of the World Summit on Information Society in other venues. One such is organised in Milan, Italy, and meets in May 2005 in the 6th Infopoverty World Conference.

Infopoverty also involves the building of understanding and from that links between IT practitioners, community organisations, academics, governments and the private sector. The IFRC contributions there have brought an increased awareness of the part IT plays in bringing medical care and assistance to remote communities.

Our concentration has been on communities in the Arctic Circle, but we have sought to show how the excellent work of the Icelandic Red Cross within the fabric of the intergovernmental Arctic Council (now headquartered in the Russian Federation) provides learning and experience relevant to people in isolated communities anywhere.

We brought this example forward at the January 2005 Mauritius International Meeting for Small Island Developing States, and related it to the disaster preparedness and response priorities of the IFRC and National Societies.

Time does not allow more detail of this now, but it is important to note that there is also a relevance for isolated communities in North Africa and the Middle East, and the IFRC is working with its Infopoverty counterparts and the Tunisian Government to support a project in a village in Tunisia which will demonstrate the value of IT for the reduction of vulnerability by the time the WSIS convenes.

This project, at Borj Ettouil, is also supported by a partnership involving the private sector, academics, governments, NGOs and of course the Tunisian Red Crescent Society.

These are the sorts of partnerships that are vital for the IT age now, and even more so for the future. The IFRC sees the WSIS and the work now being done as an absolutely essential component for any work towards e-preparedness and the solution of many of the humanitarian challenges identified in the UN Millennium Declaration.

Our challenge to ourselves and everyone else at this Cairo international forum, therefore is to pose some easy questions:

- How much IT involvement will be required for progress towards the achievement of the Millennium Development Goals? For the IFRC the same question must be asked around progress towards the humanitarian objectives of our own Strategy papers.

- As work towards the MDGs produces results in nations and many communities within nations, what kind of a world will the next generation inhabit? What will be the place in it of IT?

- As IT spreads knowledge and experience, can present-day concepts of globalisation keep pace with the economic and social realities of the communities themselves.

These questions are easier to pose than to answer, and there are no doubt other questions which should be considered as well. They are offered here to show that the IFRC sees ITCs as essential to realistic development, and that realistic development cannot be achieved without the involvement of the affected communities.

This means that there is an essential and unavoidable need for the rapid involvement, by all means and with the active partnership of the private sector, of communities in the spread of IT solutions to the affected communities.

In turn, this makes it imperative that youth become more deeply involved in the search for community solutions so that their readiness to make use of information technology can be brought to the benefit of the communities themselves.

The IFRC looks forward to further analysis of these challenges in Tunis at the WSIS, and plans to arrange for its delegation to have very substantial youth involvement, for all the reasons given above.
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