Service agreements

The International Federation does not make any profit from its logistics or procurement services, but it must maintain financial stability. Services agreements were first piloted with a small number of National Societies in order to provide a cost recovery model for the International Federation. National Societies sign service agreements, which specify the fees per service bases on the total value of the order.

In order to set the level of service fees, we carried out an historical analysis of income and expenditure. We revise the fees on a yearly basis in order to adjust any discrepancies and we continuously review this cost recovery model.

How much is the service fee?
The service fee is incorporated into the cost estimate. For services provided to National Societies through service agreements, the service fee is pre-determined for each type of service. The service fee ranges from 1.5 per cent to 4.5 per cent depending on the total value of the order.

For full details of all the fees that may be applicable, please see service fees.

You can download a standard National Society service agreement.

Related documents

IFRC Global Logistics Services

The International Federation of Red Cross and Red Crescent Societies (IFRC) is the world's largest humanitarian organization, with 187 member National Societies. As part of the International Red Cross and Red Crescent Movement, our work is guided by seven fundamental principles; humanity, impartiality, neutrality, independence, voluntary service, unity and universality. About this site & copyright