Humanitarian Service Points

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Press release

IFRC president: Ethnicity and nationality should not be deciding factors in saving lives

New York / Geneva, 16 May 2022 – President of the International Federation of Red Cross and Red Crescent Societies (IFRC) Francesco Rocca calls on states to step up to their responsibility to save lives, no matter where people are from, ahead of the first review of the Global Compact for Migration (GCM). Mr Rocca says: “When I was in Marrakech for the adoption of the GCM I made a statement that the world’s approach to migration is painfully broken – but that the GCM can fix it. As we begin the first review of the progress made since then, I am sad to say that this has not been the case so far. Not enough changes to policies and practices to ensure safe and dignified migration have taken place, and many more lives have been lost due to that failure to act.” On the world’s deadliest sea migration route, the central Mediterranean, the number of deaths has in fact increased since the GCM was signed. The Ocean Viking ship, operated by SOS Mediterranée with IFRC providing humanitarian services on board, saves people in distress on this route. “We need to carry out this work as state-coordinated search and rescue is absent in the area,” says Mr Rocca. “Our teams have already saved 1,260 people in the nine months we’ve been operating.” The Ocean Viking is one of the 330 Humanitarian Service Points (HSPs) in 45 countries that supports the ambitions of the GCM, providing assistance and protection to people on the move irrespective of status and without fear of reprisal. The Romanian Red Cross implements HSPs in Bucharest to support people fleeing Ukraine, providing information, food, water, hygiene items and financial assistance, while the Hungarian Red Cross has been operating a HSP at the Keleti railway station 24/7 to welcome people arriving from Ukraine by train with information, food, hygiene items and baby care products. During the COVID-19 pandemic, the Colombian Red Cross Society has implemented HSPs at the border with Venezuela, offering essential services like healthcare, while Libyan Red Crescent volunteers have provided support to migrants and displaced people, operating HSPs that provided access to information, food, and other necessities, as well as restoring family links services. At the International Migration Review Forum (IMRF), the IFRC is calling for individual and collective efforts on search and rescue; ensuring access to essential services for migrants regardless of status; scaling up support to people affected of climate related displacement; and the inclusion of migrants in all aspects of society and decision making. “The political, public and humanitarian response to the Ukraine crisis has shown what is possible when humanity and dignity comes first, when there is global solidarity and the will to assist and protect the most vulnerable,” says Mr Rocca. “This must be extended to everyone in need, wherever they come from. Ethnicity and nationality should not be deciding factors in saving lives.” Listen to the recording of Francesco Rocca's press briefing at the UN in New York. To schedule an interview or for further information: In New York: Tommaso Della Longa, +41 79 708 4367, [email protected] In Geneva: Anna Tuson, +41 79 895 6924, [email protected]

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Article

En route to Europe I didn’t fear death—only dying without trying

This piece was originally published in Politico, here. I sought safety. That was my destination. I wasn’t thinking of European cities or towns. I just wanted to be safe. That’s why I left my country. It’s why I didn’t stop in those nearby either—I had to keep moving. First through Sudan and Libya, then on a wooden boat across the Mediterranean Sea, where I was eventually picked up by a rescue ship. More than 10 years have passed since then, and I live in Italy now. But through my work, I find myself reliving that experience over and over. The most important part of my job is telling the people we rescue: “You are safe.” It’s as if I’m also telling their mothers, telling their brothers and sisters and all their villages too. I celebrate this moment with them; I celebrate their lives with them. Because too many others never get to hear those words. In the last few months, we’ve seen tremendous solidarity with those fleeing the war in Ukraine; it is incredibly inspiring. Yet witnessing the overarching willingness to help victims of this crisis, while so many who flee suffering and persecution elsewhere end up at the bottom of the sea, raises the question: do human lives really carry such difference in value? It was never my first choice to undertake such a dangerous journey to seek safety so far from home. But the lack of available legal channels to access international protection made it my only option — it was a necessity. And while states argue about migration policies and practices, for us volunteers, it is simply about saving lives and alleviating suffering. When I left Eritrea 20 years ago, fleeing compulsory military service and forced labor programs, I didn't know where Europe was, what it was like or how to get there. It also didn’t occur to me that I was saying goodbye to my family, and my country, for the last time. Like my brothers and sisters in Ukraine today, my only concern was avoiding bullets. And I am one of the relatively few from my part of the world fortunate enough to reach a place of safety in the end. When I was travelling through the desert in Libya, I remember seeing a group of people—women, men and children—lying crumpled on top of each other, naked. I asked the driver why they were naked, and he told me that their car had broken down and they had burned everything to try and attract attention, including their own clothes. What is the use of clothing anyway, when one is facing death? They were just some unknown people, who came into the world naked and left naked. People so off the radar they had to burn everything in the hopes of being seen. Still, even that was not enough. You meet merchants of death in Libya too—those who organize the trips to leave by boat, who are your only hope of escaping that hell. When you experience how horrible life there is—the prisons, torture, gangs and slave markets—you are not afraid of death, only of dying without trying. When I finally reached the coast and went toward the waiting boat, I could barely walk from both the fear and hope. I saw mothers throwing their children onto the boat and following after them. I did not wonder why a mother would throw her child inside this small boat. I was sure that whatever she had seen must be more terrible than the sea and its darkness. We set out at night. Eventually, the time comes when you can’t see anyone, not even yourself, but the prayers, crying and moaning remain. At that moment, the sounds of children are the only source of certainty that you are still alive. We were at sea like this for three days until the rescue ship found us. One might ask why someone decides to go through all this. But just look at what is happening in the countries people are coming from: the suffering caused by conflict, hunger, poverty, climate change and many other factors that are often present in their surrounding countries too. And those who leave don’t just do it for themselves—they’re an investment for their families and communities. One of my friends sends the money he earns back home to build a school in his village. Another one has funded access to safe water. The money that migrants around the world send home is three times more than what comes from aid. The Ukraine crisis and the response to it have now shown us what is possible when we put humanity first, when there is global solidarity and the will to assist and protect the most vulnerable. This must be extended to everyone in need, wherever they come from. Nobody should have to experience what I have been through—in my own country, on my migration journey or when I arrived in Europe. Everyone deserves to hear the words, “You’re safe.”

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Press release

Survivors on rescue ship Ocean Viking urgently need to disembark in a place of safety

Marseille/Geneva/Budapest, 18 February 2022 – Since Monday, 14 February, the Ocean Viking has been waiting with 247 rescued people on board to be assigned a place of safety. Despite 5 requests to the relevant maritime authorities, the ship has yet to receive instructions on where to disembark those rescued at sea as rough weather has taken a toll on the health of the survivors on board. The 247 people were rescued from distress at sea in five separate operations in less than 36 hours last weekend and earlier this week by the Ocean Viking, a rescue ship chartered by European search and rescue organisation SOS MEDITERRANEE and operated in partnership with the International Federation of Red Cross and Red Crescent Societies (IFRC). Michele Angioni, Search and Rescue Coordinator for SOS MEDITERRANEE on the Ocean Viking, says: “We have performed five rescues in less than 36 hours several days ago in the Maltese and Libyan search and rescue regions and received no coordination from maritime authorities, despite numerous emails and calls. After this intense weekend, we went through a storm with waves up to 4 meters and winds up to 30 knots.” Among the 247 rescued people are 53 unaccompanied minors as well as a 5-month-old baby. Some of the survivors show signs of torture, like 19-year-old Amath* from Senegal, who left for Libya with his brother when he was only 9 years old. Amath told the crew that he left Senegal ten years ago to find work in Libya. There he was jailed ten times, beaten often by guards or police – having scars all over his back. He also said that he was shot in the leg while trying to escape. “After the rescues and once recovered onboard the Ocean Viking, we treated cases of fuel inhalation, fuel burns and skin infections,” says Johanna Jonsdottir, IFRC nurse. “Since then, survivors have suffered from seasickness and consequent dehydration, headaches and stomach-ache. We see that the psychological condition of people is worsening because of the standoff. Some survivors have old wounds, such as burns, twisted ankles, gunshots and suffer from back pain after being beaten,” adds Eila Rooseli, IFRC medical doctor. Many of the rescued people have explained to teams on board that for them, the only way to escape Libya was to attempt the perilous crossing of the central Mediterranean in an unseaworthy dinghy, even though they knew of the risks. However, according to maritime law, a rescue is only formally completed once the survivors are disembarked in a place where their lives are no longer threatened and their basic needs met. Too often, survivors have to spend extended periods of time on rescue ships before being allowed to disembark. “The lack of SAR coordination and of a predictable disembarkation mechanism has been putting the lives and health of survivors at risk for several years. This can no longer be the norm. A ship is not a sustainable place for survivors to remain on. We need a Place of Safety for men, women and children to disembark without further delay,” Search and Rescue coordinator Michele Angioni adds. -- *Name has been changed to protect the individual's privacy For more information, contact: From IFRC: In Geneva: Anna Tuson, [email protected], +41 79 895 6924 In Budapest: Hannu-Pekka Laiho, [email protected], +358 40 5257126 In Budapest: Nora Peter, [email protected], +36 70 953 7709 From SOS MEDITERRANEE: International & Germany: Julia Schaefermeyer / +33 6 12 52 15 69 / [email protected] France: Morgane Lescot / + 33 6 11 74 10 11 / [email protected] Italy: Francesco Creazzo / +39 347 815 1131 / [email protected] Switzerland: Eva Ostendarp / +41 79 239 99 13 / [email protected] (German) and Elliot Guy / +41 782 38 74 04 / [email protected]

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Press release

Ocean Viking rescues 247 people within 48 hours from the Mediterranean Sea, including 5-month-old baby

Budapest/Geneva, 14 February 2022 – Search and rescue (SAR) ship Ocean Viking had an extremely intense weekend, with the crew having saved 247 people in five rescues in less than 48 hours. The ship is operated by European maritime search and rescue organisation SOS MEDITERRANEE in partnership with the International Federation of Red Cross Red Crescent Societies (IFRC). Survivors are now being cared for onboard, having received food, dry clothes and blankets. The medical team provided first aid and psychosocial support, treating cases of mild hypothermia, fuel inhalation and fuel burns. Some people also show signs of torture. Among the 247 survivors, there are 52 unaccompanied minors and a 5-month-old baby. The survivors represent 16 different nationalities, with most people coming from Egypt, Bangladesh, Syria, Ethiopia, Tunisia and Ivory Coast. The first rescue operation started on Saturday, 12 February, three days after Ocean Viking had left the port of Trapani, Sicily. An alert was sent for an overcrowded wooden boat in distress in the Maltese search and rescue region. The rescue team of SOS MEDITERRANEE found 93 people in an overcrowded wooden boat without lifejackets and brought them to safety to Ocean Viking. The second rescue took place during the night of 12 February, again a wooden boat in distress, in the Libyan search and rescue region. 88 people were rescued. The boat was highly overcrowded, very unstable, the people had no lifejackets and had suffered from fuel inhalation. The third rescue happened on Sunday morning, 13 February, a small wooden boat with 22 people were in distress in the Maltese search and rescue region. The boat was at high risk of taking in water. The fourth rescue started soon after the third one. Ocean Viking received a VHF call from the aircraft of the NGO Pilotes Volontaires about a boat requiring urgent help and about to take water in. The rescue of 25 people was completed in one hour. The fifth rescue took place a day later, on 14 February, in international waters inside the Libyan SAR region. 19 people were safely recovered from a fiberglass boat in distress among 1-meter waves. Since IFRC entered in partnership with SOS MEDITERRANEE in August 2021, the Ocean Viking rescued 804 people in distress in the Mediterranean Sea. This life-saving mission is an integral part of the Red Cross Red Crescent presence to protect and assist people in countries of origin, transit and destination across Africa, Middle East and Europe. As a neutral, independent and impartial humanitarian organization, IFRC’s global network provides critical humanitarian assistance to all persons in need, regardless of their legal status. For more information, please contact: In Budapest: Hannu-Pekka Laiho, [email protected], +358 40 5257126 In Budapest: Nora Peter, [email protected], +36 70 265 4020

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Press release

IFRC launches multiregional plan to ramp up humanitarian assistance to migrants and displaced people

Geneva, 26 August 2021– The International Federation of Red Cross and Red Crescent Societies (IFRC) launched today a three-year plan to extend humanitarian assistance and support to migrants and displaced people along the migration routes of greatest humanitarian concern in Africa, the Middle East and Europe, three regions facing some of the most complex and critical migration dynamics in the world. As a global humanitarian network with a presence in 192 countries and 14 million community-based volunteers, the IFRC witnesses every day the enormous suffering that many migrants and displaced people face along their journeys. Xavier Castellanos, IFRC Under Secretary General, National Society Development and Operations Coordination, said: “Migrants and displaced people are taking increasingly dangerous routes, both across land and sea. During their journeys, they face significant risks and challenges: many are abused and face exploitation – others face protection risks, including child abuse, sexual and gender-based violence and human trafficking. We are extremely concerned that migrants and displaced people are not able, at all stages of their journey, to access what they need most – such as food, water and sanitation, shelter, and healthcare. Our multiregional humanitarian assistance plan aims to bridge this gap”. The IFRC multiregional plan brings together humanitarian operations of 34 National Societies across Africa, the Middle East and Europe and focuses on delivering humanitarian assistance and protection to over 2 million people and more than 500,000 individuals from host communities every year. In order to extend humanitarian assistance to a growing number of people in need, the IFRC is appealing for financial support totalling 174 million Swiss francs over three years. The plan also includes assistance and protection to people in distress at sea on the Central Mediterranean route. Through a partnership with SOS MEDITERRANEE, a European maritime and humanitarian organization operating in the Mediterranean Sea, the IFRC will provide life-saving support to people rescued at sea as of early September 2021. SOS MEDITERRANEE will conduct search and rescue operations at sea, while IFRC will provide post-rescue support — including medical care, psychological support, protection and basic necessities — to the people who have been safely brought onboard the Ocean Viking. The IFRC team includes medical doctors, a midwife and professionals who can provide psychological support and assist those who are particularly vulnerable and in need of special protection, such as unaccompanied minors and victims of human trafficking. The long-standing commitment and experience of the IFRC network in providing assistance and protection to all migrants all along their migratory journeys allows for an integrated and comprehensive response, based on people’s needs and vulnerabilities. Our principled approach to migration, as well as our global presence along migratory routes, mean that we are uniquely positioned to provide humanitarian assistance and protection at all steps of migrants’ journeys – in countries of origin, transit and destination. To learn more about the plan, download the document(pdf, 18 Mb). For more information and to set up interviews, contact: In Geneva: Nathalie Perroud, +41 79 538 14 71, [email protected]

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Press release

IFRC: Inclusive vaccination and protection measures urgently needed to stop the new pandemic waves in North Africa

Beirut, 02 August 2021 – The International Federation of Red Cross and Red Crescent Societies (IFRC) in the Middle East and North Africa, is concerned that the increasing COVID-19 transmissions in the region could spark a domino effect with catastrophic health, social and economic impacts, unless vaccination rollouts are stepped up and protection measures reinforced. Algeria, Libya, Morocco, and Tunisia reported the greatest number of new cases in the past weeks, with Tunisia reporting the greatest increase in new reported deaths. Concerns for the future are mounting as variants continue to spread, health systems are on the verge of collapse and the vaccination rates in the Middle East and North Africa region continue to lag dangerously behind. Dr Haytham Qosa, Head of IFRC MENA Health Unit, said: “Leaving countries behind on vaccines will only serve to prolong the pandemic, not just in the region, but globally. Many countries are facing other vulnerabilities, including conflict, natural disasters, water shortages, displacement, and other disease outbreaks. This makes people even more vulnerable to the devastating impacts of COVID-19. This alone should be a reason enough for global solidarity to ensure equitable vaccine access in the region. At a global level, vaccine equity is key to reducing the likelihood of variants and saving lives by limiting the spread of the virus. This is the only way we can truly end this pandemic.” The Red Cross Red Crescent staff and volunteers have been on the frontline of the COVID-19 response since the outset. IFRC has been supporting the Red Cross and Red Crescent National Societies in MENA with: Efforts to accelerate vaccination campaigns in support of the national vaccination plans. Provision of cash assistance, food parcels, hygiene kits, and masks to affected people. Provision of medical supplies including oxygen concentrators, ventilators & generators, and PPEs to local health authorities. Monitoring of the vaccination campaigns for quality, standards, fairness and equity. Technical support with risk communication and community engagement. Despite lofty rhetoric about global solidarity in terms of vaccine equity, there is a deadly gap in the global plan to equitably distribute COVID-19 vaccines. In MENA region, only 10 doses per 100 people have been administered in many countries, including Libya, Algeria, Egypt, and Iraq. In Syria and Yemen, there has been less than one dose per 100 people. Dr Hosam Faysal, Head of IFRC MENA Disasters, Climate and Crises Unit, coordinating the IFRC response to COVID-19, said: “The new waves of the pandemic remind us that the battle against it is unfortunately not yet over. However, it also highlights the critical role of the our Red Cross and Red Crescent staff and volunteers as trusted local actors who are able to quickly response to new surges of cases. Across the region they are working tirelessly to support health system, help protect communities and ensure vaccines make it into arms of the most vulnerable. But without more vaccines, there cannot be vaccinations.” Notes to Editors Algeria: In the past 4 weeks, we have seen a sharp increase in COVID-19 infections. In response to the latest peak, the Algerian Red Crescent (ARCS) has scaled up the COVID-19 activities quickly once the numbers climbed up to alarming level but the situation is far from over. More than 2 million people have already been vaccinated by ARCS doctors and nurses not only in cities but also in remote areas. Many vaccinations centers have been opened recently to reach the national target set by authorities to reach 20 million people by the end of 2021. More than 20,000 ARCS volunteers are fully active: Supporting authorities in the vaccination campaigns. Distributing 2 million masks since the start of the pandemic and 100.000 hygiene kits for families living in remote areas. Providing Oxygen concentrators to hospitals in the “hot Spot” areas. Tunisia: In the past weeks, Tunisia registered its highest number of daily COVID-19 deaths since the start of the pandemic as the Delta variant of the coronavirus spreads and vaccine availability remains low. The health care system is struggling to cope especially the intensive care departments that are full and doctors overburdened by a rapid outbreak of cases and deaths. Tunisia has one of the highest per capita death rates in the world. Vaccinations have been slow. As of 29 July 2021 and according to WHO, of the 11.7 million population, 1.677446 million were vaccinated with at least one shot (14.1% ) whereas 934,004 ( 7.9% ) are fully vaccinated. The Tunisian Red Crescent as auxiliary body to the public authorities has been scaling up its response to the increased humanitarian needs and focusing on supporting the health system in country with risk communication campaigns,  homecare provision of Oxygen concentrators as well as the provision of PPEs such as masks and other materials to front-line health workers. 3,000 volunteers deployed from 24 branches all over the country continue raising awareness campaigns, helping population registering on the E-Vax platform especially the elderly, migrants and people in most distant rural areas, providing at the same time food and hygiene kits assistance. In almost all vaccination centers, TRC volunteers assist health workers in checking registration, appointments, and onsite immediate post vaccination monitoring. In the past two weeks, the IFRC, Qatar Red Crescent and Kuwait Red Crescent have shipped more than ten tons of medical equipment, including oxygen concentrators, ventilators, personal protective equipment and sanitizer to the Tunisian Red Crescent. TRC has reached 10 million people since the beginning of the COVID-19 outbreak by raising awareness campaigns in public places and institutions, conducting screening and triage, and managing queues in front of public facilities and vaccination centres. Morocco: There is a sharp increase in cases in the past 4 weeks. 40% increase in the number of COVID-19 infections in week 29 compared to the previous week. As of 14 July, only 27% of the population is fully vaccinated. The Moroccan Red Crescent has mobilized more than 2,000 volunteers to support the vaccination campaigns alongside MRCS doctors and nurses. In addition, 5,000 volunteers are active in 75 branches all over the country to sensitize the population about the importance of vaccine and reinforce the respect of risk communication messages. In support from IFRC, MRCS distributes food, medicines, hygiene items, masks to communities in urban settings an in remote areas reaching at least 190,000 households. The pandemic is affecting the mental health of the population. 150 volunteers trained on psychosocial first aid, manage the hotline to listen to community, provide emotional first aid, receive requests for medicines, food, etc. Libya:The COVID-19 pandemic is adding another layer of crisis on years of armed conflict in Libya that has led to a weakened health care system, a dire economic situation, a lack of basic services and serious humanitarian conditions suffered by migrants transiting to through the Mediterranean. Libya is currently witnessing an increase in the number of COVID-19 cases, where on the 13th of July it recorded its highest daily rate of COVID 19 infections with 2,679 new cases, a 161% increase compared to the previous week. With the low rate of vaccination, these concerning figures promises a serious wave that can further shatter the country. To combat this wave, Libya has imposed new precautionary measures to curb infection rates that included the closure of the borders with neighbouring Tunisia on the 8th of July, the closure of coffee shops and restaurants, the banning of weddings and funerals and the halting of public transportation for two weeks. The Libyan Red Crescent Society (LRCS), in coordination with IFRC, has been supporting host communities and migrants with food, hygiene items, health services, child protection, Humanitarian Service Points for Migrants and the engagement in Risk Communication and Community Engagement (RCCE) activities around COVID-19 prevention and the importance of immunization against the disease The LRCS is playing a key role in managing vaccination sites all over Libya with the National Centre for Disease Control (NCDC). The LRCS has directly reached 35,500 persons in its response to COVID-19 through support from the IFRC. For more information In Beirut: Rana Sidani Cassou, Head of Communications, IFRC MENA, +96171802779 [email protected]

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Press release

IFRC launches emergency appeal to join SOS MEDITERRANEE’s life-saving mission as deaths soar in the Mediterranean Sea

Geneva/Marseille, 19 July 2021 – The International Federation of Red Cross and Red Crescent Societies (IFRC) has launched an emergency appeal to provide life-saving assistance to people in distress in the Central Mediterranean Sea. IFRC teams will join maritime and humanitarian NGO SOS MEDITERRANEE’s crew on board the Ocean Viking rescue ship as of August 2021. Lives continue to be needlessly lost in the Mediterranean Sea, particularly on the long and treacherous Central Mediterranean route between Libya and Europe. Already 792 people are known to have died on that route while trying to reach Europe in the first half of 2021, three times as many as in the same period last year[1]. The actual number of casualties is likely to be much higher. IFRC President Francesco Rocca said: “In the middle of the COVID-19 pandemic and the climate crisis, it is still critical to move to the Mediterranean Sea to save lives and protect human dignity. It is unacceptable that people are still dying at sea, on Europe’s doorstep: this is a clear failure of the international community. This is why we decided again to take our vital emergency support out to sea, and we call on our partners and donors to support this operation. “No one should be forced to leave their home, their community, their beloved because of poverty, violence, food insecurity and any other effects of climate change. No one should die searching for safety. We are proud to start this new mission, but we also call on the EU and its Member States to urgently increase search and rescue operations.” The SOS MEDITERRANEE crew of search and rescue professionals will be joined by an IFRC team as of August 2021. IFRC will provide post-rescue support, including first aid, medical care, psychological support, food, dry clothes, blankets, toiletries and information to the people who have been safely brought on board the Ocean Viking. The IFRC team will include medical doctors, a midwife and professionals who can provide psychological support and assist those who are particularly vulnerable and in need of extra protection, such as unaccompanied minors and victims of human trafficking. “Being joined by the Red Cross and Red Crescent network onboard the Ocean Viking is an honour and a new milestone for our organization. IFRC’s commitment to reaching out to people in distress at sea through this partnership highlights the absolute necessity to try and save lives in the Central Mediterranean,” says Caroline Abu Sa'Da, General Director of SOS MEDITERRANEE Switzerland. “Our partnership will be based on shared values and humanitarian principles upholding our duty to rescue at sea, a duty enshrined in maritime law and longstanding sea faring traditions – a duty that has been relentlessly damaged over the past five years in the Central Mediterranean. International humanitarian organizations such as ours are only plugging the rescue gap left by States in the area: it is not enough. To save as many lives as possible, we urgently need a coalition of European States and maritime actors willing to conduct lawful and humane rescue operations.” The IFRC has launched an emergency appeal of two million Swiss francs to support the operation. This life-saving mission is an integral part of the Red Cross Red Crescent presence to protect and assist people in countries of origin, transit and destination across Africa, Middle-East and Europe. As a neutral, independent and impartial humanitarian organization, IFRC’s global network provides critical humanitarian assistance to all persons in need, regardless of their legal status. [1] IOM: Missing Migrants Project

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Press release

Red Cross: Providing services and protection to migrants in Central America is a humanitarian imperative

Panama/Geneva, 15 January 2021 – The Red Cross is preparing to provide humanitarian assistance to migrants ready to depart Honduras for Guatemala as part of a 'migrant caravan'. More than 4,000 thousand people are expected to join the caravan that will depart from the Honduran city of San Pedro Sula today at 5:00 am local time. The Honduran Red Cross will support up to 6,000 migrants departing from the northern and southern zones of the country. Humanitarian Service Points will be enabled at the point of departure in the city centre of San Pedro Sula, as well as along the migration route. These spaces will provide access to essential services, such as water, face masks, pre-hospital care, information about safety, security and COVID-19 prevention, as well as means of communication for migrants to keep in touch with their families. During their journey, people are exposed to dehydration, injuries, and fainting. Often, they also lose contact with family members. Providing support and protection is a humanitarian imperative, especially to vulnerable migrants, such as children, youth, women, indigenous populations, elderly, disable, and LGBTQI people. At the Guatemalan side of the border, ten Humanitarian Service Points are currently being set up along the border and the migration route. Red Cross volunteers specially trained to work in this context are ready to provide protection and holistic humanitarian assistance to 4,000 people, including psychosocial support, higyene kits, clean water, and information on self-care and COVID-19 prevention. Martha Keays, Regional Director for the Americas at the International Federation of Red Cross and Red Crescent Societies (IFRC), said: “The potential exclusion of migrants from the COVID-19 prevention plans is concerning. It isourduty, as the world’s largest humanitarian network, toensure thattheyare not forgotten. The authorities in the places of origin, transit and destination, as well as international organisations, civil society and the migrants themselves should work hand in hand to ensure that no one is left behind.” Migrants have been disproportionately affected by the impact of COVID-19. Many of them have been unable to comply with the preventative measures necessary to keep them healthy and safe during the COVID-19 outbreak, due to limited access to essential services – such as health, water, sanitation and hygiene - as well as poor and unsafe living and working conditions. They have also been hit the hardest by the economic fallout of the pandemic. The combination of COVID-19, social exclusion, discrimination, violence, and climate-related disasters happening at the same time, with a magnitude rarely seen before in Central America, poses new humanitarian challenges. Eta and Iota have destroyed livelihoodsacross a region that was already facing an economic crisis and where the income of thousands of families had already been severely depleted due to the pandemic. People are at risk of resorting to coping strategiessuch as selling their animals and properties,eating less food, andabandoning their hometowns to look for new ways of generating income.