Local, everywhere: Red Cross and Red Crescent volunteers keep humanity strong
From mountain rescues in Iran to flood response in Yemen, from school health clubs in Lebanon to refugee camps in Jordan, volunteers respond to crises and moments of need within the very communities they call home.They are neighbours, students, parents, and friends; people who choose to act when it matters most.On International Volunteer Day, we celebrate their stories under the theme "Local, everywhere"; stories of courage, kindness, and hope that remind us that humanity knows no borders.Iran: A language of humanityHigh in the mountains of Iran, rescuer Marzieh Saki found herself in a situation where people’s lives were at risk.During a harsh winter, her team was warning hikers of avalanche risks when she saw a group of young men who didn’t respond to her calls.“I warned them, but they didn’t respond. Then, I noticed that they were using sign language,” says Marzieh. “That’s when I realized they were deaf and probably couldn’t hear my warnings.”She rushed toward them, using gestures and expressions to show them the danger.They understood and turned back, just hours before avalanches struck the same area.“That night, I couldn’t stop thinking. If I hadn’t made them understand, they might not have survived. Since then, I’ve been learning sign language and started the Deaf Volunteers Group to train rescuers on how to reach and help deaf people during emergencies.”Her quick thinking saved lives and sparked a movement for inclusion within the Iranian Red Crescent.Jordan: From a journey of displacement to a leadership role in a new communityTwin brothers Mahmoud and Ezz Al-Din Al-Hassan fled war-torn Daraa, Syria, to Jordan in 2012 with a dream to make a difference despite the challenges of displacement due to the conflict in their country.In 2017, they began volunteering with the Jordan Red Crescent, helping organize relief distributions, health campaigns, and Ramadan Iftars, and supporting children through the Orphan Sponsorship Program.Through these experiences, the brothers found belonging and purpose.They later launched their own initiative, “Plant a Smile,” to bring hope and creativity to children who faced hardship.“When you find someone who believes in you and supports you, you can start from zero and create an unforgettable impact,” they say.From refugees to community leaders, their journey shows how volunteer engagement can transform pain into purpose.Lebanon: A full circle of humanitarian inspirationIn the city of Zahlé, Lebanon, a young boy once spent his afternoons in the local park, taking part in playful weekend activities organized by the Lebanese Red Cross Youth Zahle Center.Years later, that boy - Jad Abdel Ahad - returned to the same park, not as a participant, but as a volunteer. The activities he used to participate in shaped his life far more deeply than he ever imagined. Over time, Jad’s dedication carried him from volunteer to Head of the Youth Center, where he began leading the same activities that once inspired him.As he grew in his role, Jad worked not only to animate the park with youth-led engagement but also to secure funding and ensure its continuity as a safe, vibrant community space.“Those moments shaped who I am today; they taught me about teamwork, empathy, and community spirit. When I was old enough, joining the Red Cross felt like a natural step. As Head of Youth Center now, it feels incredible to organize activities for children in the same park where I once played. I’ve seen firsthand how much these moments can inspire young people, just as they inspired me.”What began as childhood memories evolved into a sustained commitment to service, a story of coming full circle.Libya: Restoring dignity at seaIn Zuwara, Libya, one of the most memorable moments for volunteers unfolded during a late-night rescue operation for refugees who had just survived a dangerous sea crossing. Many arrived exhausted, dehydrated, and terrified after their ordeal.Among them was a young mother, who clutched her baby tightly, too frightened at first to let anyone approach him. Volunteers recall how Hidayah Ahmed Saki stepped forward with calm reassurance, offering water and gentle words until the mother slowly allowed her child to be examined.As soon as she saw her baby receive care, she began to relax and even helped comfort other women nearby.Colleagues say moments like these reflect Hidayah’s strength: her ability to meet people in distress with empathy, patience, and a quiet presence that reassures even in the most chaotic situations.Hidayah herself describes the heart of her work this way:“That moment reminded me that humanitarian work is not only about providing medical aid, but also about restoring trust and dignity. Even small gestures, like offering water or listening, can make a life-changing difference.” Her story is a reminder that in emergencies, compassion is as essential as any medical skill, and that dignity can be restored through the simplest acts of humanity.Palestine: Inclusion that transforms disabilityIn the West Bank, Mohammad Daoud once felt isolated and without direction. A wheelchair user who had faced both physical and emotional challenges, he retreated into silence after witnessing traumatic scenes during a raid on his town.When Palestine Red Crescent volunteers learned about his situation, they began visiting him regularly, offering psychological support and gentle encouragement until he slowly found his voice again. As he continued to improve, Mohammad asked to join their volunteer team.Nearly three years later, he has become a first responder, an active participant in youth activities, and a young man who continues to learn, read, write, and grow with determination.Mohammad describes how the Red Crescent transformed his life:“The Red Crescent opened doors I never imagined I could enter. My disability was never a barrier to learning and growing. Thanks to the opportunities they gave me, I became a first responder and take part in every activity. If I was able to do it, others can too.”He now uses his experience to inspire others, reminding volunteers and community members alike that determination can break any barrier and that every act of service builds a stronger, more inclusive world.Saudi Arabia: Finding joy amid painFor Zainab Mustafa Al-Abdullah of the Saudi Red Crescent Authority, volunteering began with a visit to bring joy to children with cancer in Al-Ahsa.“It was one of the most beautiful initiatives I’ve taken part in,” she says. “The joy and hope on the children’s faces made me realize that life is still full of goodness.”While handing out small gifts, she met a young girl named Taraf whose words changed her outlook.“She looked at me, smiled, and said, ‘I love you. I'm grateful I’m still alive so that I can receive gifts and play with you every day.’“Those words from a nine-year-old taught me that life is beautiful despite its hardships,” says Zainab. “They made me appreciate health, gratitude, and the importance of staying hopeful.”Her story shows how acts of kindness can heal both giver and receiver.Yemen: Strength in the heartIn Hadramout, Abdullah Abubakr Habshi Assagaf joined the Yemen Red Crescent during a flood emergency. Among the people he assisted was an elderly man who struggled to walk yet worked tirelessly to support his family.“That scene made me realize the true meaning of volunteering — it is not merely a task we perform, but a feeling of responsibility and a desire to bring happiness to others,” says Abdullah.“Every time I take part in humanitarian work, I learn that true strength does not come from the body, but from the heart that never gets tired of giving.”His words echo the spirit of countless volunteers who keep giving, no matter the hardship.One humanity. Local, everywhere.Across the Middle East and North Africa, these stories reveal what "Local, everywhere" truly means.Volunteers are not waiting for change to arrive; they are the change.They remind us that humanity begins at home and radiates outward.Volunteers are the heartbeat of humanity, local in action and global in spirit.Find out more about our "Local, everywhere" campaignMore stories from the Middle East and North Africa:Healing far from home: The Egyptian Red Crescent’s lifeline for Gaza’s evacueesFighting fire with humanity: Syrian Arab Red Crescent responds as wildfires ravage villages