In Kazakhstan, winter weather can be extremely harsh, with temperatures plummeting to -40 C at night. This presents a challenge for all people, but especially for some of the most vulnerable groups: homeless, lonely older people, people with disabilities and single parent households."My husband and our two sons have died and my relatives are living far away, therefore now I am all alone in this world,” one 81-year-old woman told a Red Crescent team. “I’m grateful to the Red Crescent volunteers for bringing me soup, buns and pilaf – I’ll eat it with pleasure and save some for tomorrow.”Drivers and passengers who get stuck on the road may also find themselves in a difficult situation.Whenever extreme cold hits, the Red Crescent of Kazakhstan is ready to support people in need thanks to a system the National Society developed that allows it to mobilise as soon as a severe cold wave is predicted.Getting ahead of the cold wavesThrough the activation of the Simplified Early Action Protocol for Cold Waves, the Red Crescent is receiving CHF 68,000 from the IFRC's Disaster Response Emergency Fund (IFRC-DREF). They money is used to fund anticipatory actions supporting 2,000 people in the worst-affected regions and reach a further 80,000 with awareness-raising activities.The protocol was triggered by a cold wave on 11 December, when the national weather forecast service predicted temperatures to go below -40 degrees in the north of Kazakhstan."This simplified early action protocol allows us to support people surviving extreme cold in the most difficult conditions, and to do it quickly," said Lena Kistaubayeva, director of the Emergency Situations Department at the Red Crescent of Kazakhstan."Distributing warm clothes from prepositioned stocks and arranging hot meals for homeless people and older people living alone are the key activities at the moment,” she added. “We keep monitoring weather forecasts, so as to respond in a timely manner and address further needs in this and other target regions of the country, through our local branches." Hot meals, clothes and blanketsThroughout the winter, Red Crescent teams have been helping homeless people reach warm shelters and provide them with hot meals and basic items such as winter clothes, shoes and blankets. Volunteers are also providing First Aid at warm-up shelters."Since I was a child, I have been spending most of my time on the street and taking care of myself,” said a 54-year-old homeless man. “I ended up with bad company and spent ten years in prison, but at least I had food and a bed there. Now I’m alone again and I don’t know where to go. Volunteers will take me to an accommodation centre and helpe me with the registration.”IFRC is a lead in the Early Warnings For All Initiative, which will provide early warnings to people across the globe by 2027. Learn more.

Budapest/Geneva, 6 August 2021 – The International Federation of Red Cross and Red Crescent Societies (IFRC) is calling for more assistance and for vaccinations to be stepped up in Eastern Europe, South Caucasus and Central Asia, where rising COVID-19 cases and deaths triggered by the Delta variant are putting health systems under severe strain. Europe now has one of the highest per capita rates of COVID-19 in the world and has just passed 60 million coronavirus infections. There were sharp increases throughout July – and more than one million cases reported in the last seven days alone[i]. As the majority of Eastern Europe, South Caucasus and Central Asia is still unvaccinated, medical services in some countries are becoming overwhelmed. Birgitte Bischoff Ebbesen, IFRC’s Regional Director for Europe, said: “Time is of the essence. With the highly contagious Delta variant sweeping across the region, millions of people in fragile or unstable settings are at heightened risk. “With support from the IFRC, National Red Cross and Red Crescent Societies are working tirelessly to help those in need, but additional support is needed to save lives and address long term socio economic and health effects. The new wave of the pandemic is having a knock-on effect and will significantly impact the wellbeing of the most vulnerable.” In Georgia, new infections have skyrocketed by 90 per cent in the last fortnight. Authorities had to expand the capacity of pediatric wards recently, as more children were getting sick, and the number of hotels used as clinics for people with mild symptoms is up. In Russia, daily infections have almost tripled since the beginning of June, with 23,000 on average in the past week. In Kazakhstan, Armenia and Azerbaijan hospitalisations are on the rise. The situation is also deteriorating in Ukraine, as well as in Turkey, Montenegro and Baltic countries. Younger generations, who often come last in vaccination campaigns, are being increasingly affected by COVID-19 in the region. This is adding pressure on health systems, as many need to be hospitalised, and can negatively impact other people around them too. Ebbesen highlighted that vaccination is the key to curb the spread of COVID-19, together with maintaining crucial preventive measures such as mask wearing, hand washing, physical distancing and meeting outdoors or in well ventilated spaces. However, there is a widening gap across Europe: in the richest countries, 60 per cent of people had received at least one dose of the vaccine as of 27 July, as opposed to less than 10 per cent in the lowest income countries in Eastern Europe, South Caucasus and Central Asia. “Vaccination, not vaccines, saves lives. Donors, governments and civil society, we must all do our part so that vaccines get into the arms of those who need them most. “But this depends largely on the availability of doses and people’s willingness to get immunised. It is essential to collectively step up our assistance so that everyone has access to vaccination and nobody hesitates whether to get a jab or not,” stressed Ebbesen. Worryingly, as holiday travel and easing of lockdowns further the risk of COVID-19 spreading, vital operational funds to support people in need are running out. “We are concerned about not being able to meet the growing needs, particularly as the socio-economic crisis deepens. Not even 60 per cent of IFRC’s COVID-19 Emergency Appeal is covered, which limits our capacity to provide basic humanitarian aid,” warned Ebbesen. [i] https://covid19.who.int/table For more information, please contact: In Budapest: -Ainhoa Larrea, +36 705 070 131, [email protected] - Corinne Ambler, +36 704 306 506, [email protected] In Geneva: - Teresa Goncalves, +44 7891 857 056, [email protected]

Budapest/Almaty, 19 February 2021 – A social media chatbot has been launched in an innovative bid to share accurate, trusted information to counter vaccine hesitancy. The chatbot was developed by the Red Crescent of Kazakhstan and the International Federation of Red Cross and Red Crescent Societies (IFRC). It followed research undertaken late last year by the IFRC and the Red Crescent that found high numbers of people saying they would refuse the coronavirus vaccine for themselves or their children. The study also found people’s most trusted sources of information about coronavirus infection were social media and television, with these channels far ahead of more formal sources, including medical personnel. Yerkebek Argymbayev, President of the Red Crescent Society of Kazakhstan, said: "Creating a chatbot is an opportunity to keep up with the times and simplify many processes. With this bot people will be able to learn what they are interested in; from the myths associated with the coronavirus and vaccines, to the opportunity to enroll in first aid courses. “We have also provided food and vouchers to more than 14,000 people since the beginning of the pandemic so the bot will relieve some of the burden on employees and allow them to perform their tasks more effectively,” Dr Argymbayev said. The chatbot is a computer program that interacts with people through social media. When people ask it a simple question or a comment the chatbot automatically provides an answer, directs people to the service they want, or passes on the comment to the best person. This hugely increases the ability of the National Society to provide people with direct access to accurate, reliable information, while freeing up staff and volunteers who would otherwise be responding. Bayarmaa Luntan, Head of the IFRC’s Central Asia office, said the IFRC is supporting the Red Crescent of Kazakhstan in investing in online and social media communication to ensure people can access credible and reliable information about the disease and vaccines. “People are telling us that social media networks and messaging apps - and the platform Telegram in particular - are their main sources of information. “While there was high recognition among people of the need to take preventative measures (90%) the research also pointed to knowledge gaps; for example, only one in three people reported respiratory droplets or contact with an infected person as a way for COVID-19 to be spread.” Further research supported by IFRC is ongoing in Kazakhstan and nearby Tajikistan, listening to people’s fears, doubts, hopes and needs, and using this knowledge to support people through this crisis. IFRC is also supporting Georgia Red Cross Society to develop a chat bot to respond to questions, feedback, misinformation and rumours on COVID-19. Since the start of the COVID-19 outbreak, the Red Crescent of Kazakhstan has provided food and vouchers to vulnerable people across the country including older people living alone, people with disabilities, single parents and large low-income families.

Almaty, Kazakhstan, 4 May 2018 – Red Cross and Red Crescent leaders have reaffirmed their support for all migrants regardless of status and have flagged improved trans-national cooperation to ensure more consistent care and protection for people on the move.This announcement came at the end of the 10th European Regional Conference of Red Cross and Red Crescent Societies, which was held for the first time in Almaty, Kazakhstan.“Migrants are vulnerable whatever the reason they embark on their journey towards a better life, and it is our duty to support them,” said Francesco Rocca, President of the International Federation of Red Cross and Red Crescent Societies (IFRC). “What we have seen here in Almaty is a renewed commitment from all 53 European National Societies to stand with migrants, to stand against intolerance, and to stand for improved cooperation and increased impact.”The conference adopted the “Almaty Commitments” which set out Red Cross and Red Crescent priorities for the coming four years. In addition to migration, the declaration carries clear pledges on improving engagement with volunteers and young people, and on strengthening cooperation and coordination.Dr Kerem Kinik, IFRC Vice President for Europe, said: “Our commitments will see us expand our support to local communities, ensuring we work in an affective and inclusive way - that is key to us making sure we are effective and relevant.“There is suffering here, in Europe, and much of it is unmet. We need to expand our volunteer base, drawing from more diverse groups, including from marginalized communities. And we need to invest more in improving their skills, so they can reach people in need,” said Dr Kinik.