"They are exposed to violence, exploitation, abuse, security risks, sexual and gender-based violence, and all kinds of dangers along their migratory routes; here we offer them hope, as well as protection, assistance, guidance and counselling”. This is how Mariama Mballo, a social worker, sums up the work carried out at the Kolda Humanitarian Service Point (HSP) run by the Senegalese Red Cross and IFRC in southern Senegal. "The Kolda HSP is a centre for listening, psychosocial support, counselling and assistance for migrants. It offers an anonymous, confidential and free space for reception and counselling", says the 30-year-old sociologist by training, who has been working there since February 2022. Senegal, historically considered a destination country for migrants in West Africa, has become a transit country. Due to its geographical location, migrants, especially those coming from West Africa, pass through Senegal on their journey north to Maghreb countries or Europe in search of a better life. The importance of psychosocial support Travelling along perilous migration routes can have a profound impact on both the physical and mental health of migrants. The aim of the psychosocial support provided in Kolda is to help people on the move regain a certain normality, mental balance and, above all, to encourage people to be active and committed to their own recovery—by finding defence and protection mechanisms that work for them. When migrants in transit have needs that cannot be met at the HSP, they are referred to other external partner services. "The key to the project is its volunteers, in fact, they are the 'front door', the ones who first receive the migrants, listen to them and then direct them to the social worker for an active and in-depth listening", stresses Mariama. Staff working in Kolda can also sometimes become overwhelmed when listening to the experiences recounted to them by migrants during counselling sessions. “Yes, there are stories that shock us, but we have the capacity to overcome them in order to offer migrants the guidance and support they need," says Mariama. Meeting people’s wide-ranging needs People on the move can access other vital assistance, such as food and water, in Kolda. Many migrants who arrive, including women and children, have gone days without food as they undertake their long journeys through often inhospitable areas. Kolda's volunteers and staff also offer people useful advice and counselling on issues such as human trafficking, regaining contact with their families or the handling of important travel documents. And, if necessary, migrants can also receive legal assistance, always with the utmost confidentiality and protection, as well as basic help with clothing and hygiene in order to ensure their health and well-being. "The people who arrive at the HSP are often in a situation of advanced vulnerability, so we do everything we can to immediately meet their most pressing needs," says Mariama. Volunteers don’t just support migrants. They also carry out intensive work with the local community to raise awareness and knowledge about respect for the rights and dignity of migrants. This important work is carried out with the utmost confidentiality, always in line with our fundamental principles and the IFRC’s migration policy. Assistance and protection of the most vulnerable migrants in West Africa Kolda is just one example of the more than 600 Humanitarian Service Points run by National Red Cross and Red Crescent Societies along the world’s main migration routes. They are neutral spaces that provide a welcoming and safe environment for migrants to access essential services, regardless of their status and without fear of being detained or reported to the authorities. Since the launch of the Kolda HSP en 2020, wich includes other small posts in Tanaff, Salikégné, Diaobé and Pata, volunteers have welcomed and supported more than 1,500 migrants. It was set up as part of the 'Assistance and protection of the most vulnerable migrants in West Africa' project. Funded by the European Union, the project covers different busy migratory routes through Burkina Faso, Gambia, Mali, Niger and Senegal. In addition to the National Societies of these countries, the project also involves the IFRC, Spanish Red Cross, Danish Red Cross and Luxembourg Red Cross. -- For more information, visit our migration and displacement webpage to learn more about the IFRC’s migration policies, programmes and operations

Conakry/Nairobi/Geneva, 22 February 2021 – Red Cross teams in Guinea and across West Africa are ramping up response efforts to contain a deadly Ebola outbreak. Red Cross volunteers and staff Guinea, Liberia, Côte d’Ivoire, Mali, Senegal and Sierra Leone have stepped up surveillance and community sensitization efforts. To support these live saving activities, the International Federation of Red Cross and Red Crescent Societies (IFRC) has issued an international emergency appeal for 8.5 million Swiss francs. MohammedMukhier, the IFRC’s Regional Director for Africa said: “Ebola does not care about borders. Close social, cultural and economic ties between communities in Guinea and neighbouring countries create a very serious risk of the virus spreading to Liberia, Côte d’Ivoire and Sierra Leone, and potentially even further. “That’s why we are launching an integrated cross-border operation aimed at rapidly confining the outbreak to its current location—and swiftly containing any eventual outbreak beyond Guinea.” In Guinea, Red Cross teams in N’zérékoré were mobilized to conduct safe and dignified burials for two people who were killed by Ebola. They also disinfected a local hospital and started efforts to create broad community awareness about the return of the disease in the urban areas of N'Zérékoré and in Gouécké. There are an estimated 1.3 million people living in the health zone affected by the outbreak. The Guinea Red Cross and IFRC plan aims to support about 420,000 of them with a range of services, including community sensitization, community-based surveillance, water, sanitation and hygiene, safe and dignified burials, infection prevention and control, as well as psychosocial support. In surrounding countries, Red Cross actions will target an additional 6 million people. In Sierra Leone, a network 200 Red Cross volunteers in Kambia and Kailahun are now on high alert and are conducting surveillance activities. In addition, an alert was sent to the four other districts (Kono, Koinadugu, Western Area and Pujehun) bordering Guinea and Liberia, where an additional 100 volunteers are preparing social community awareness activities. In Liberia, in areas along the borders with Guinea, Red Cross volunteers are on high alert and are currently conducting awareness in communities. The most at-risk areas include Bong, Lofa, Nimba, Cape Mount, and Gbarpolu counties. Liberia Red Cross will be sending Personal Protective Equipment to the region. In Mali, Red Cross teams will provide services such as surveillance and community sensitization. The Senegalese Red Cross is beefing up surveillance efforts at border points, while ramping up community awareness activities. In addition to enacting community response, surveillance and sensitization activities, Red Cross teams are also concerned about the needs being created by localized efforts to limit movements in a bid to contain the outbreak. As a result of these public health measures, people near the epicentre are already in need of water, sanitation and hygiene services as well as food assistance. IFRC’s Mukhier said: “This outbreak is likely to complicate an already challenging situation. COVID-related containment measures currently being implemented have exacerbated food insecurity in the region and this may lead to the reluctance of communities to respect new preventive measures that are being put in place to contain Ebola.”