Restoring family links

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The Colombian Red Cross has assisted in the return of over 5,300 people so far in 2025 as part of its National Migration Strategy

Today, on International Migrants Day, we honour the journeys, dignity and resilience of those who move, as well as the humanity behind every act of welcome.The Colombian Red Cross demonstrates this commitment every week in its auxiliary role, when its staff and volunteers support Colombians returning on flights from the United States.What started as an unexpected request has evolved into a well-organised, compassionate and deeply humane response centred on protection, active listening and adaptability.As of 16 December 2025, the Colombian Red Cross has assisted 5,334 people arriving on 47 flights operated by the Colombian Air Force to El Dorado Airport, thanks to support from the International Federation of Red Cross and Red Crescent Societies' Disaster Response Emergency Fund (IFRC-DREF).The first step: facing the unknownElizabeth Becerra, leader of the Colombian Red Cross migration team, recalls the chaos of those first few hours:“When we received the call from the Foreign Ministry the night before the flight arrived, we immediately activated the preparation process together with the different mission areas of our National Society,” she recalls. “Although we were facing an unknown scenario, our staff and volunteers arrived with a clear mission: to assist our fellow citizens with compassion and dedication. Some accompanied children, while others provided psychosocial support, shared a hot meal or provided primary healthcare, once again demonstrating the humanitarian commitment that characterises us.”That first night marked the start of a learning journey that has led to a response grounded in the principles of humanity, impartiality, and profound respect for people's rights.As the flights continued, support increased. Volunteers brought colours, plasticine and open hearts to welcome those returning home.Then, at the request of the Foreign Ministry, teams began accompanying people on their journey home and providing care during the flight. They listened to stories for over five hours, bearing witness to moments of catharsis and relief, and adapted each service to meet people's individual needs.“The children told us about events they had experienced months earlier. For them, it was reassuring to be on a plane that would take them home,” explains Elizabeth.As they got to know and understand the needs and preferences of the migrants, the team adapted their response. A hot empanada or a ponimalta became more than just food — they were a symbol of a warm welcome home.“The faces are etched in your memory when you give someone an empanada, they look at it, look at you, and start crying. It's strange for you because it's just an empanada, but for someone who has gone through this process, it's a psychosocial empanada; it's food that makes them feel at home,” says Fabiana Parra, Project Officer at the Colombian Red Cross.Expanding the scope: support from IFRC-DREF“We then realised that we needed both an air and a ground response. So we started looking for resources and deployed even more,”Elizabeth explains.That's when the support of the IFRC network came into play. Thanks to the Disaster Response Emergency Fund (IFRC-DREF), the Colombian Red Cross was able to increase its on-the-ground assistance, providing hydration, food, legal guidance, psychosocial support, personalised care, safe shelter and the simple yet powerful gesture of asking, "Would you like some coffee? How would you like it?” Because dignity begins with choice."It's impossible not to be moved when you see their faces as they enter the accommodation service. After so much uncertainty and exhaustion, it's almost unimaginable for many to be able to rest in a clean bed in a quiet room with privacy and choose from a buffet breakfast,” says Elizabeth. “In those small gestures, they feel they can finally breathe. For them, it's like touching the sky.”“This humanitarian response has transformed the way we understand our daily work. We have witnessed hugs that had been years in the making, parents and children being reunited after long periods of silence” Elizabeth continues.“We have accompanied families who arrive at the airport on flight after flight, clinging to the hope of hearing news from their loved ones, with our hearts in our hands. Amidst all these stories, we have also felt how love can bridge distances through a simple phone call, bringing comfort, relief and dignity to those who need it most.”National Migration Strategy 2024–2030The immediate response work at El Dorado Airport is just one visible sign of a deeper commitment.In line with the Red Cross Red Crescent Movement's Global Migration Strategy, the Colombian Red Cross formalised its National Migration Strategy 2024–2030 in 2024. This long-term, rights-based framework recognises migration as a human right, committing the institution to providing multisectoral, humane and inclusive support throughout the country.The strategy strengthens protection pathways, expands access to healthcare, integrates legal and psychosocial support, promotes social inclusion and reinforces humanitarian diplomacy and coordination with local, national and international authorities."Everyone has been involved in this process, from our managers to those who support us in administrative areas and the mission teams,” explains Elizabeth. “It has been deeply meaningful to see how, even from behind a desk, humanity can be transformed into a concrete response for our fellow citizens. That is priceless.”Every Thursday over the past year, as the flights arrive, Red Cross teams have encountered people who are exhausted and emotionally drained. The following morning, after resting, showering and eating a hot meal, the teams see renewed faces, reunited families and people who feel at home again.

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Sudan: 'the most difficult year' after outbreak of conflict

One year after the outbreak of violence in Sudan that killed thousands of people and displaced as many as 8.6 million others, the volunteers and staff of the Sudanese Red Crescent Society (SRCS) are still working around the clock with limited resources to meet massive humanitarian needs.Wajdan Hassan Ahmed has been volunteering with her National Society for 16 years. She describes the 12 months following 15 April 2023 – when residents of the capital Khartoum woke to the terrifying sound of gunfire and explosions – as the most difficult year of her life.“The stories I experienced at the beginning of the war – the evacuations of people disfigured by bomb shrapnel, the stories of fathers who had lost their daughters, mothers who had lost their children, parents who lost their whole family… all these stories have stayed with me, and I cannot forget them,” she said.Psychosocial supportAs well as helping to evacuate people and bring them to safety far away from the fighting, Wajdan and her Red Crescent colleagues have been providing much-needed psychosocial support as well as food, water, and information.Many families were separated in the panic caused by the violence, and the resulting displacement within and outwith Sudan has pushed people far away from their loved ones. The Sudanese Red Crescent’s Restoring Family Links service is still helping to connect and reunite them.“We’re working hard to reunite families who have [been separated from] their children,” Wajdan said. “Some are aged seven to ten, and others of different ages.”Health clinicsSRCS teams have also been operating both fixed and mobile health clinics, helping at-risk people to get the care they need, wherever they may be. An estimated 80 per cent of Sudan’s healthcare facilities have stopped functioning since the crisis began, putting intense pressure on existing community-based Red Crescent health services.As a trusted neutral and impartial organization with thousands of highly trained volunteers and a permanent presence in communities in all 18 States, the SRCS has been at the forefront of the response during this past year. Around 4,000 volunteers have been directly involved in the emergency response.The IFRC had been working closely with SRCS and the ICRC long before the start of the conflict and will continue to do so for as long as people are in need. Many partner Red Cross and Red Crescent National Societies have also given support, resources and personnel to enhance the response operations. These include National Societies from Denmark, Germany, the Netherlands, Norway, Qatar, Spain, Sweden , Switzerland, and Türkiye.UnderfundedAnEmergency Appealwas launched by IFRC in support of the Sudan Red Crescent Society, although this appeal remains underfunded.A regional population movement appeal was also launched to help National Societies in Egypt, Chad, South Sudan, Central African Republic, Ethiopia and Libya to support people displaced from Sudan.Both appeals are critical in providing aid and relief to those affected by the ongoing crisis in Sudan and the surrounding region. More funding is needed to meet the urgent needs of these vulnerable populations.Call to actionThe IFRC and the Sudanese Red Crescent are calling upon all parties in Sudan to reflect on the humanitarian challenges that the conflict has posed. Despite the support that has been mobilized — around 10 per cent of the total required — nothing will be able to fill these gaps if the root causes are not addressed.The Red Cross and Red Crescent network calls upon all parties to come together for the sake of humanity and for the people, including children, who are suffering due to this ongoing conflict. And it calls on people around the world to support the critical emergency appeals that will help us ensure that affected communities and families can overcome this crisis, now entering its second year.

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From north to south: Honduran Red Cross accompanies thousands of migrants on their return home

Máximo and George are two brothers from Honduras who, faced with unemployment and a lack of opportunities, took the difficult decision to migrate northwards in search of a better future. Their journey towards their dream life, however, did not go as planned."We were stranded, with no money, with nothing, but we kept walking. We had no money for the bus, nothing, but we decided to take the risk. On the way we were assaulted and we were extorted, we almost lost our lives. They pointed a gun at us and told us ‘you pay us, or else we’ll put you in a body bag'," explains George.Stories like this are sadly all too common along the Central American migratory route. Violence from criminal gangs, rising unemployment and cost of living, among other reasons, are all encouraging people to migrate—not only from south to north, but also from north to south.Honduras is a territory of origin, return and transit for migrants. Every day, hundreds of people, sometimes thousands, leave the country. Many others cross it on their way to North America, and many others return to the country when they encounter the same problems abroad that they were trying to flee at home.In 2023, more than 56,000 Honduran migrants like Maximo and George returned to their country, equivalent to over 150 people per day."One of the reasons people return, according to the interviews we have conducted, is to be reunited with their families,” explains Nicol Palacios, Protection Assistant at the Centre for Attention to Returned Migrants (CAMR) in Omoa, north-west Honduras. “The challenges they face on the migration route have a great influence: suffering violence, the long distances they have to walk, spending the night in the street, not having food or at least not the food they are used to in their country. Tiredness is also another reason why they stop; and if they feel dejected, they decide to turn themselves in to the authorities so that they can be returned to Honduras,” she adds.From the Corinto border between Honduras and Guatemala, the Honduran Red Cross (HRC) transports migrants and returnees to the CAMR in Omoa, where they receive support from staff and volunteers from the Red Cross and National Migration Institute. "This Centre gives returnees the opportunity to feel a warm embrace when they return to their country", says Mario Alberto Ávila, Director of the CAMR.Meanwhile, further south in the small town of Belen, the Honduran Red Cross partners with the local government to run a care centre for unaccompanied migrant children and families returning home."All the cases in the centre are tough to listen to, all of them. People come in frustrated and upset because they did not achieve their objective of reaching their destination,” says Gabriela Oviedo from the Honduran Red Cross who runs the care centre.“What has had the greatest impact on us is looking after babies who are only days or months old; children who don't even know how to speak. We welcome them at the centre and give them the loving treatment they deserve until we can hand them over to their waiting family members," she adds. Saving lives and addressing the needs of migrants along the Central America migratory route is becoming increasingly urgent. The IFRC's priority in the region is to provide people on the move with quality assistance tailored to the specific needs of the most vulnerable groups—regardless of people’s migration status or the reasons why they’re on the move.For Marilyn, a young mother from Honduras, it was losing her job due to the COVID-19 pandemic and then losing her home in floods caused by Hurricanes Eta and Iota in 2021 that pushed her to seek a better life elsewhere.But being separated from her two children, who she left with her mother, was not easy. Marilyn attempted to head to North America several times, but never made it to her destination. During her migration attempts she experienced muggings, hunger, breaking her feet, and a boat capsizing."My dream is in about 5 years to have my own house. To set up my own business and for my children to be well, to put them to school. I want them to have better opportunities than I had", says Marilyn.The IFRC network strives to provide assistance and protection to returnees like Marilyn, Máximo and George who are looking for a better future. From July 2022 to May 2023, our emergency appeal addressing the migration crisis in Mexico and Central America has enabled the Honduran Red Cross to provide health services, psychosocial support, water and sanitation services, and cash assistance to more than 59,000 people.As the number of people on the move through Central America continues to rise, the challenge is daunting.But we will continue to defend migrants’ rights and dignity and provide them with vital humanitarian services—whoever and wherever they are. --Learn more about the IFRC's work supporting people on the move.

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Press release

Red Cross extends support to families separated by violence and conflict

Budapest/Geneva, 13 May 2022 – Ahead of the International Day of Families on 15 May, the Red Cross and Red Crescent Movement is expanding its family reunification services with a new initiative. The Reunification Pathways for Integration (REPAIR) project is co-funded by the European Union’s Asylum, Migration and Integration Fund (AMIF), and enables safe and legal family reunification in the EU by assisting beneficiaries of international protection and their family members before, during and after arrival. The three-year project is led by the International Federation of Red Cross and Red Crescent Societies (IFRC) in partnership with the Austrian, British, French and Slovenian Red Cross and the International Committee of the Red Cross (ICRC). National Red Cross Societies in these four countries are scaling up their support by offering a range of services including counselling, visa application support, socio-cultural orientation sessions, psychosocial support and language classes. They also provide integration support to help family members reconnect after a long period of separation. Building on the Red Cross Red Crescent Movement's longstanding work with migrants and refugees, the project aims to improve and expand the current service provision through the development of new tools and approaches, also to be shared with key stakeholders. Activities in the programme will contribute to the improvement of the Family Reunification journey for affected communities and a strengthened network of agencies in Europe and beyond. IFRC Europe Regional Director, Birgitte Ebbesen, said the right to family life must be respected, regardless of where people come from: “Whether from Ukraine, Syria, Afghanistan or Somalia, people who flee violence and persecution often become separated from their family members, which can have devastating consequences on their wellbeing. Without their loved ones, they are not able to resume normal lives. Family reunification is essential to realizing the right to family life in Europe and key for long-term integration in receiving communities.” The project is built on Restoring Family Links (RFL), a key mandate of the Red Cross Red Crescent Movement to deliver activities that aim to prevent separation and disappearance, look for missing persons, restore and maintain contact between family members, and clarify the fate of persons reported missing. Family reunification is one of the safe and legal routes to protection to Europe, yet families face many challenges due to the complex legal framework and practical obstacles. Bringing together beneficiaries of international protection and their relatives often turns into a lengthy and unsafe process. The International Red Cross and Red Crescent Movement is calling for a more holistic, protection-oriented approach that is safe, inclusive and provides the necessary support to families at every step of the way. Preparing local authorities and host communities for the arrivals should also be an integral part of the action. “A fair and swift family reunification process ensures dignity and helps prevent desperate families from taking dangerous journeys to join their loved ones, often resulting in tragic deaths and people going missing en route. We are not just helping people, we are saving lives,” Ms. Ebbesen added. For more information, please contact: In Budapest: Nora Peter, +36 70 265 4020, [email protected]

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